The Attorney’s Residential Client Services Network Privacy Policy
Privacy Policy Table of Contents:
Our Commitment To Privacy | The
Information We Collect | How We Use Information |
Public Forums | Our Commitment To Data Security
| How To Access Or Correct Your Information |
How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy
to find, we make it available on our home page and at every point where
personally identifiable information may be requested.
This notice applies to all information collected from or submitted to The
Attorney’s Residential Client Services Network (“ARCServ”) Web site located at
www.arcserv.net, referred to here as "our Web site." Our Web site contains
links to other Web sites operated by third parties. ARCServ is not responsible
for the privacy practices or policies of such third-party Web sites.
The Information We Collect
Our Web site is not set up to automatically collect personally-identifiable
information from visitors to our Web site. It does recognize the home server of
visitors, but not e-mail addresses. For example, we can tell which Internet
Service Provider our visitors use, but not the names, addresses or other
information about our visitors that would allow us to identify the particular
visitors to our Web site. The server information is used only for internal
purposes by our technical support staff.
Our Web site does track certain non-personally-identifiable information about
the visits to our Web site. For example, we compile aggregate statistics that
show the numbers and frequency of visitors to our Web site and its individual
pages. These aggregated statistics are used internally to improve our Web site
and for product development and marketing purposes generally. The aggregated
non-personal statistics may also be provided to advertisers and other third
parties for certain purposes, but again, the statistics contain no
personally-identifiable information and cannot be used to gather such
information.
In a few areas on our Web site, we may ask you to provide
personally-identifiable information that will enable us to verify whether you
are entitled to access and use certain information, materials and services
available from our Web site; to enable us to enhance your site visit; to assist
you with customer service or technical support issues; to follow up with you
after your visit; or to otherwise support your customer relationship with
ARCServ. Your provision of this information and participation in the areas that
require it is completely optional. You may decide not to provide the
information and not to visit or access the areas that require it.
For example, we may request such information from you when you:
1. Log-on to certain areas of our Web site that require your user name and
password as a condition to gaining access to the information, materials or
services in that area.
2. Register or sign-up to subscribe to a service.
3. Subscribe to a newsletter or ask to be added to our mailing lists for other
products or services.
4. Place an order for a product or service.
5. Participate in a sweepstakes or other promotional offer.
6. Provide feedback in an online survey.
In each of the instances above, we typically ask for some or all of the
following information: your name, e-mail address, phone number, mailing
address, the type of business you are in, product preference information, any
applicable identification number or password that we may require, as well as
other similar information that is needed to register or subscribe you to
services or offers. On occasion, we may ask for additional information to
enable us to provide you with access to and use of certain other information,
materials and services. In the case of mailed materials, you will be able to
"unsubscribe" to these mailings at any time.
How We Use Information
ARCSERV uses your personal information only for specific purposes. The
personal information you provide to us when using our Web site -- such as your
name, postal or e-mail address or telephone number -- will be kept confidential
and used to support your customer relationship with ARCServ. It also may be
used to notify you of special offers, updated information and new products and
services from ARCServ, or offers from third parties that we think may be of
interest to you. Agents or contractors of ARCServ who are given access to your
personal information will be required to keep the information confidential and
not use it for any other purpose than to carry out the services they are
performing for ARCServ. ARCServ may merge your information collected at our Web
site with similar data from third parties for purposes of marketing products or
services to you.
Other unique circumstances may arise where we are required to disclose your
personal information to third parties, such as in connection with a corporate
divestiture or dissolution where all or a portion of our business or assets
(including our associated customer lists containing your personal information)
are sold, or if disclosure is required by law or is pertinent to judicial or
governmental investigations or proceedings.
You can opt-out of receiving further marketing materials from ARCServ at any
time. We may send you information about our various products and
services, or other products and services we feel may be of interest to you.
Only ARCServ (or agents or contractors working on behalf of ARCServ and under
confidentiality agreements) are authorized to send you these direct mailings.
If you do not want to receive such mailings, you can tell us when you give us
your personal information. Or, at any time, you can opt-out of receiving
further marketing materials from ARCServ by clicking here.
Public Forums
Our Web site may make chat rooms, forums, message boards and other interactive
features available to you. Please remember that any information that is
disclosed in these areas is not protected as confidential and becomes public
information. You are solely responsible and should exercise caution when
deciding to disclose any personal information in these areas.
Our Commitment To Data Security
To prevent unauthorized access to your personal information, maintain data
accuracy, and ensure the correct use of information, we have put in place
appropriate physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
How You Can Access Or Correct Your Information
You can request a copy of the personally-identifiable information that ARCServ
has collected about you via the Internet by contacting our Information Privacy
Manager at the address below. You can also have factual inaccuracies in this
information corrected by contacting this same person.
How To Contact Us If you would like to contact
us for any reason regarding our privacy practices, please write or e-mail us at
the following address:
ARCServ
Privacy Information Manager
62 Post road West
Westport, CT 06880
E-mail: ARCSERV@hotmail.com
January 6, 2006
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